Privacy Policy

We are committed to protecting the privacy of our website visitors, business partners, and customers. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, communications, and business operations.

By using our website or sharing your information with us, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal and business information through contact forms, email communications, phone calls, and other direct interactions. This information may include:

• Name
• Email address
• Phone number
• Company name
• Billing or shipping details
• Order and transaction information
• Website usage data such as IP address, browser type, and device information

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to inquiries and business requests
• Processing orders and coordinating export activities
• Managing shipping, logistics, and related documentation
• Complying with legal, customs, and regulatory requirements
• Improving our website functionality and user experience
• Sending updates, product information, or business communications where appropriate

Legal Basis for Processing

We process personal data on the basis of one or more of the following:

• Your consent
• The performance of a contract or pre-contractual business communication
• Compliance with legal and regulatory obligations
• Our legitimate interest in operating, improving, and protecting our business and services

Data Sharing

We do not sell or rent personal data to third parties. However, we may share information when necessary with trusted service providers or relevant entities involved in our operations, including:

• Shipping and logistics companies
• Customs and regulatory authorities
• Financial institutions or payment service providers
• Inspection bodies, laboratories, or certification partners where required

Any third party receiving data is expected to handle it responsibly and in accordance with applicable confidentiality and data protection requirements.

International Data Transfers

As part of our export activities, personal or business information may be processed or transferred across different countries where necessary for shipping, documentation, communication, or compliance purposes. We take reasonable steps to ensure that such transfers are handled securely and appropriately.

Data Retention

We retain personal and transaction-related information only for as long as necessary to fulfill business, legal, accounting, or regulatory purposes. When data is no longer required, we take reasonable steps to delete or securely store it in accordance with applicable obligations.

Your Rights

Depending on the laws applicable to your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data where applicable
• Object to certain types of processing
• Withdraw consent where processing is based on consent

To make any request related to your data, please contact us using the contact details provided on our website.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss. These measures may include secure systems, restricted access, and ongoing monitoring of our website and business infrastructure.

Children’s Privacy

Our website and services are intended for business and commercial use and are not directed to children. We do not knowingly collect personal information from individuals under the age required by applicable law.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, or website functionality. Any updated version will be posted on this page with immediate effect upon publication.

Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details available on our website.